Instructional Designer | eLearning Developer

Freelance, Washington, DC

2021 – Present

• Spearheaded a major Incident Management Response Improvement project for a workforce exceeding 40,000 employees.
• Engineered an innovative program facilitating interdepartmental career mobility.
• Innovated by substituting live training with software simulation, effectively cutting down training duration.
• Implemented enhancements to streamline and bolster operational functions.
• Orchestrated support systems to optimize business operations.
• Directed efforts to refine and improve the efficiency of business activities.

Workforce Development Manager | Sr. Program Developer | Employee Resource Group Global Lead

Airlines

2018 – 2021

• Cultivated alliances, allocated resources, and established referral networks to link staff with training and career progression avenues.
• Oversaw a team of 45 subordinates to ensure the punctual fulfillment of daily operational duties.
• Formulated and implemented strategies for ongoing enhancements.
• Designed a procedural framework to elevate on-time departures from 78% to 97.8%.
• Fostered collaborations, allocated resources, and implemented referral systems to connect employees with training and advancement opportunities.
• Led a team of 45 employees to ensure timely completion of daily operational tasks and executed plans for continuous improvement.

Freelance Instructional Designer

2008 – Present

• Crafted cost-effective training courses, effectively conserving company resources and time.
• Formulated performance objectives to maximize training efficiency and gauge learning outcomes accurately.
• Conducted needs assessments to transition from individual to group training models, consolidating resources.
• Authored training scripts and created job aids to enhance learning effectiveness.
• Engineered and deployed a Learner Management System interface for seamless training administration.
• Designed and developed company training programs, optimizing resources and time efficiency.

Interim Curriculum Development Director

7 Years

• Spearheaded the development and implementation of curriculum strategies, ensuring alignment with organizational goals and industry standards.
• Led a team of curriculum developers, providing guidance and support in instructional design principles and best practices.
• Collaborated with cross-functional teams to assess training needs and develop targeted learning solutions.
• Evaluated and revised existing training materials to enhance effectiveness and relevance.
• Implemented strategies that led to a 20% increase in the efficiency of curriculum development processes, reducing time-to-market for new courses.

Training Development Manager

8 Years

• Directed the design, delivery, and evaluation of comprehensive training programs for employees at all levels.
• Managed a team of training specialists, overseeing their performance and development.
• Developed training budgets, schedules, and resource allocation plans to optimize training efficiency and effectiveness.
• Conducted needs assessments and gap analyses to identify areas for training and development initiatives.
• Ensured curriculum alignment with industry standards and best practices, resulting in a 95% satisfaction rate among learners and stakeholders in terms of relevance and applicability of course content.

Regional Learning Consultant

5 Years

• Provided expert consultation and guidance to regional teams on learning and development strategies.
• Designed and delivered engaging training workshops and seminars to enhance employee skills and performance.
• Conducted regular evaluations and assessments to measure the impact and effectiveness of training initiatives.
• Collaborated with regional leaders to identify and address specific learning needs and challenges.